Complaints

Complaints Procedure

From time to time things may go wrong.

If you have a concern or complaint we will try our best to help.

All issues will, of course, be dealt with in line with established school policies and legal guidelines.

School contact details:

Village Primary Academy

155 Village Street

Derby

DE23 8DF

Phone: 01332 766492

E-mail: info@village.theharmonytrust.org

Executive Principal:  Miss Emma Luff
Head of Academy: Miss Vicky Brown